Updated: August 20, 2025
1. Progress-Based Compensation
The Customer agrees that partial payments may be requested and made at any time by Right Now Mobile Mechanic ("the Company") for labor or services completed up to that point (usually daily). These payments shall be based on a good faith assessment of the percentage of work completed to date. Customer(s) agree that if invoice is not paid by end of business day of receipt, payment will be considered late and interest will accumulate at a rate of 10% per week, compounded on a weekly basis, beginning on the date when the payment was due. Any partial payment made does not constitute a waiver of the Customer’s responsibility to pay the remaining balance for services rendered or contracted. Similarly, acceptance of partial payment by the Company does not indicate project completion or waiver of any rights.
2. Customer's Cancellation Prior to Commencement of Work
In the event that the Customer(s) attempts to terminate this Agreement prior to the commencement of the work, the Customer(s) shall be obligated to compensate the Company for 30% of labor amount specified in Agreement. If Customer(s) cancel scheduled estimate(s), Customer(s) agrees to pay Company a cancellation fee of $60.
3. No-Show or Inaccessibility Fee
A $60 trip charge will apply under any of the following circumstances that prevent the Company from performing the scheduled work: No one is present at the scheduled location (e.g., tenant not home), incorrect or missing property address, inaccurate or non-functional lockbox code, locked or otherwise inaccessible site, any other access issue not caused by the Company.
4. Right to Stop Work
The Company is authorized to suspend work in the event that any payments due under this Agreement are not remitted to the Company. The Company may cease work on the project until all outstanding payments are received. The Company is authorized to suspend work in the event work conditions are deemed to be unsafe or there are safety, infrastructure, utility, development or occupancy code violations that are deemed to be unsafe. Company may also suspend work if there are communication issues between Customer(s) and Company.
5. Collections Fees
The Customer(s) authorize the Company to assign reasonable fees linked to any and all expenses related to the collection of overdue payments. Such fees may include, but are not limited to, third-party collection service charges incurred in the recovery of the debt, as well as an additional administrative processing fee of $300 payable by the Customer(s) to the Company for time and office resources expended in managing the collection process.
6. Interest
In the event that payment is not received on end of business day of invoice receipt, payment will be considered late and interest will accumulate at a rate of 10% per week, compounded on a weekly basis, beginning on the date when the payment was due.
7. Permits
Unless otherwise specified in the Agreement, the Customer(s) bears the responsibility of seeking and obtaining any mandatory permits. The Company may provide assistance to the Customer(s) in acquiring any necessary permits if requested, with such expenses being borne by the Customer(s).
8. Additional Work
In the event that the Customer(s) requests any alterations or extensions to the work specified in this agreement, the corresponding cost will be added to the agreed-upon price. In the event Company discovers scope of work to be different than original agreed upon work, Company will communicate new scope of work to Customer(s) for approval of price adjustments. If Customer(s) do not reply to new price agreement in a timely manner and alterations or extensions to work are mandatory to complete original work specified in this agreement, Company may continue to work on project and will bill Customer(s) additional amount for labor and materials as specified in writing, as long as amount is reasonable.
9. Warranties
No warranties, whether implied or express, are included beyond those indicated in writing by the manufacturer of the goods supplied or by the Company.
10. Right to Rebid
In the event of any changes to the project scope, conditions, or staffing, including but not limited to the reassignment of a different technician(s) to the project, Company reserves the right to reassess and rebid the work. This rebid may include adjustments to pricing, timelines, and terms to reflect the updated circumstances. Such changes will be communicated to the client promptly for review and approval before proceeding.
11. Right to Collect Automated Payment
In the event that payment is not received on the date of the completion date of the project, Customer authorizes Company to automatically charge any existing payment method Customer may have on file to satisfy entire balance owed to Company for services performed, including any reasonable collection fees and interest. Customer(s) also agree to allow Company to hold Customer(s) payment information on file as long as information is stored in a third party system which is PCI-compliant, for the duration of the project and until all compensation from Customer(s) is remitted to Company for work completed.
12. Hold Harmless and Voluntary Payment
Customers are responsible for reviewing and confirming that the work outlined in the work order has been completed to their satisfaction before making any payment to the technician. If a Customer voluntarily pays the technician or Company the full amount specified in the work order without notifying Company of any incomplete work or deficiencies, the payment shall be deemed as an acknowledgment that the services were performed satisfactorily. In case of Customer(s) negligence which causes financial and/or emotional harm to Company, Company's employees or subCompanys, Customer(s) agrees to be fully financially responsible for Customer(s) actions and agrees to reimburse Company for all damages.
13. Customer's Cancellation After Commencement of Work
In the event that the Customer(s) attempts to terminate this Agreement after commencement of the work, the Customer(s) shall be obligated to compensate the Company a penalty of up to 100% of the remaining contract price due.
14. False Reviews and Reputational Harm
Customer agrees that any public statements, reviews, or feedback concerning the Company or its services shall be truthful, accurate, and not misleading. In the event the Customer makes any claims, reviews, or publications that are determined to be false, libelous, and harmful to the Company’s professional reputation, the Customer must provide verifiable evidence supporting their assertions upon request. If the Customer fails to provide such evidence, and the review or claim is found to be false or malicious in nature, the Customer agrees to compensate the Company in the amount of $3,000 USD per false claim as liquidated damages for the irreparable harm to reputation and potential financial loss.
15. Property Ownership or Authorization
By submitting a work order, I confirm that: I am the legal owner of the property where services are to be performed or I am an authorized agent or representative acting on behalf of the legal owner (such as a property manager or company representative). If the property is owned by a business entity (e.g., LLC), I affirm that I am either: a member and/or manager of the LLC that holds title to the property, or duly authorized by the LLC to request services on its behalf. I acknowledge that any misrepresentation of my authority or ownership may result in cancellation of services, additional charges, or legal liability for any unauthorized work requested.
16. Dispute Resolution
In the event of a dispute related to this contract that cannot be resolved through negotiation, the parties agree to attempt to resolve the dispute in good faith through non-binding mediation facilitated by a recognized arbitration association. If mediation is unsuccessful, the dispute, including any breach of this contract, will be resolved through binding arbitration administered by a recognized arbitration association in accordance with its commercial arbitration rules. The arbitrator(s) will render an award, and judgment may be entered in any court that has jurisdiction. If the claim exceeds $10,000, a panel of three arbitrators will preside over the arbitration proceedings. The mediation and arbitration proceedings will take place in the county where the project is located, and the mediator and arbitrator(s) must be a construction law attorney. The parties must conduct a mandatory job site review with the mediator and arbitrator(s) in conjunction with any non-binding mediation or binding arbitration proceedings. This clause does not waive the Company's right to protect its lien and equitable rights in accordance with applicable statutory and other laws, and all such rights are expressly reserved by the Company. In the event of a dispute, Company agrees to provide labor at no additional charge to Customer to resolve dispute. Customer agrees that Company is not required to provide financial reimbursement of any kind due to dispute, and any and all legal fees arising from dispute for both parties will be the sole responsibility of Customer. The Customer(s) "Accept" this provision.
17. Accepted Method of Payment
All payments for services rendered must be made through an official, company-branded payment link or invoice provided directly by the Company. This link will clearly display the Company’s logo and company name. Payments made through any other method, including third-party platforms not affiliated with the Company or links not displaying the Company’s branding, will not be considered valid or accepted. The Customer(s) acknowledges that failure to use the authorized payment method may result in delays in service, cancellation of the work order, or potential legal liability for any fraudulent transactions.
18. NOTICE TO OWNER
FAILURE OF THIS Company TO PAY THOSE PERSONS SUPPLYING MATERIAL OR SERVICES TO COMPLETE THIS CONTRACT CAN RESULT IN THE FILING OF A MECHANIC'S LIEN ON THE PROPERTY WHICH IS THE SUBJECT OF THIS CONTRACT PURSUANT TO CHAPTER 429, RSMO. TO AVOID THIS RESULT YOU MAY ASK THIS Company FOR "LIEN WAIVERS" FROM ALL PERSONS SUPPLYING MATERIAL OR SERVICES FOR THE WORK DESCRIBED IN THIS CONTRACT. FAILURE TO SECURE LIEN WAIVERS MAY RESULT IN YOUR PAYING FOR LABOR AND MATERIAL TWICE.
19. Security Interest
Customer(s) grants Company a security interest under the Uniform Commercial Code and other applicable law governing security interests in the property for which service is performed in this Agreement, including a security interest in any proceeds from the sale of such property unless and or until Company is paid in full. Customer agrees that the property serviced under this Agreement is, and will remain, personal property, regardless of the fact that said personal property may be attached to Customer's real property. If any services are not paid for, a mechanic's lien may be filed against the property. The Customer can discharge the lien by paying the agreed-upon price before the filing of the lien. The Customer may seek legal advice on how to discharge a mechanic's lien.
20. Jury Trial Waiver Clause
The Customer(s) acknowledge that by consenting to resolve all disputes through arbitration, they are relinquishing their entitlement to a trial by jury. The Customer(s) "Accept" this provision.
21. Transaction Fees
The Customer(s) acknowledge that Company will charge payment processing fees of 3% of total amount due if Customer chooses to pay via credit card or debit card.
22. Non-Solicitation Clause
The Customer agrees that during the term of this Agreement and for a period of two years thereafter, they shall not, directly or indirectly, solicit, engage, pay directly or attempt to solicit or hire any employee or Company of Company who was involved in the provision of services under this Agreement without the prior written consent of Company. In the event of a breach of this clause, the Customer shall be liable to pay a fine of up to $5,000 per occurrence. This clause is intended to protect the business interests of Company and ensure the continued integrity of its workforce.
23. Pre-Close Inspection Reports
The Customer agrees that for all Pre-Close Inspection Reports scheduled under this Agreement, they shall ensure that accurate and current access information, including lockbox codes, is provided to the Company or its assigned technician prior to the scheduled inspection. In the event that a technician arrives at the property and is unable to perform the inspection due to an incorrect lockbox code or inaccessible entry, a penalty fee of $100 will be assessed to the Customer. This clause is intended to cover the costs associated with missed appointments and to encourage accurate and timely communication regarding property access.
24. Entire Agreement
This Agreement, along with any additional documents or addendum(s), constitutes the complete agreement between the parties involved, and no prior oral or written agreements or representations will be considered relevant. The terms of this contract cannot be altered or modified unless such changes are documented in writing and signed by both the Company and the Customer(s).
Thank you for using https://www.rightnowmobilemechanics.com.
Other versions: